St. Bartholomew's Surgery

                  Welcome to St. Bartholomew's Surgery

The Surgery opening hours are shown below which includes the extended hours (Monday evenings 18:30pm - 20:30pm). We are closed on Saturdays and Sundays.

If you do not want to telephone for an appointment, but need to be seen by a GP you must come to the Practice in the morning Monday - Friday before 10:00am and a GP will see you.

Appointments are available during the hours listed below. To see a doctor or nurse (excluding the extended hours for the Nurse) please telephone us, book online or come into the surgery.

* This indicates the Extended Hours day and time.

GP WEEKLY SCHEDULE - from 01.11.2011 can be found here: GP schedule.pdf

 RESULTS OF OUR RECENT SURVEY CAN BE SEEN BY CLICKING THE LOGO BELOW     Background to the PRG 

The patient reference group was formed from an existing PPG and interested patients.  some patients were individually selected, every patient with a mobile telephone number was sent a text message and others become interested after reading a poster in the waiting room.

Patients who expressed views about the functioning of the surgery were particularly encouraged to join the group.  We attempted to reach out to a wide range of patients to represent the Practice population.

The first PRG on 26.01.2012 had an open agenda for members to express areas of concern.  The particular areas of concern were:

• How to get an appointment
• Follow-up appointments - GP request to see the patient or CD surveillance/ monitoring
• Patients who are late for a pre-booked appointments what happens
• The attitude of the non-clinical staff towards patients

There was some doubt as to whether information about practice procedures had been effectively disseminated.

These areas formed the basis of our survey carried out in February and March 2012.

The Practice and members of the PRG discussed the findings at our last PRG 24.05.2012 meeting.  The results did not suggest any obvious changes needed to procedures regarding emergency or follow-up appointments but various suggestions were made about giving information about changes in practice procedures and these will be tailored during the next two months.

Currently St.Bartholomew's Surgery has 111 patients in the PRG.

UPDATED PRG REPORT FOR 2013 -  PPG_DES_report.doc

SURGERY WILL REMAIN CLOSED ON THE FOLLOWING BANK HOLIDAYS